Frequently Asked Questions

Schiavello does not give refunds or replacements if a customer simply changes their mind about a product purchased through 

Please choose carefully before placing your order.

Customers are only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees.
You can always contact us for any further questions at

Delivery destinations:

  • We deliver to metropolitan areas Australia wide.

Delivery time frames:

  • Local orders take 7-14 business days to be delivered to you.
  • Delivery time might vary depending on location, delivery method and other factors.

We accept secure payments customers via Credit Cards.

You can select your preferred payment method at checkout.

Schiavello's warranty is non-transferable and extends only to the original purchaser of new Schiavello products.

Read Schiavello's Conditional Back to Base Warranty. 

For all other warranty enquiries, please email with your order reference number.

All of Schiavello's desk chairs are delivered pre-assembled.

The Krossi Desk requires a screwdriver, and the Monitor Arm and Task light require basic assembly.

Download Krossi (Electric Adjustable Height) Installation Guide

Download Krossi (Fixed Height) Installation Guide

Schiavello apply a research-centric philosophy so you can be assured our furniture lasts a lifetime.

Read our tips to ensure the longevity of our products.



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